HSBC Expat Leads in Cross-Border Onboarding & Compliance

Estefania Merino
June 9, 2025
3
min read

As recently reported by Retail Banker International, HSBC Expat has become the first organisation in the Channel Islands to adopt a next-generation digital ID verification solution, reinforcing a growing shift across the financial and professional services industry toward digitally enabled, customer-centric compliance.

Nicola Gardner, Head of Digital at HSBC Expat, commented:
“Incorporating an automated address check solution into our onboarding process reflects our commitment as a Bank to provide a fully customer-centric approach. Our aim is to enhance the speed and efficiency of onboarding for our customers, wherever they are in the world. It also underlines our ambition to drive our own growth safely through the adoption of digital solutions that align to cross-border regulation.”

At Verify by Tiller, we see this milestone not only as a win for digital transformation but as a sign of what’s next for compliance and risk leaders across Europe, the UK, and regulated offshore jurisdictions like the Channel Islands, the Isle of Man, and the Cayman Islands.

Identity Verification & Address Checks That Keep Pace With Global Clients

Whether you're a large financial institution, a CSP, or a medium-sized regulated firm, the expectation today is the same: to deliver fast, secure, and compliant onboarding, without compromising on control.

Verify by Tiller enables just that.

Our platform combines:

  • Biometric and document-based digital ID verification

  • Real-time PEPs, sanctions, and adverse media screening

  • International Address Verification — covering UK, EU, and offshore jurisdictions

  • Configurable CDD/EDD workflows aligned with FATF and local AML frameworks

  • Clear, regulator-ready audit trails and reporting

These capabilities are designed to support cross-border onboarding, reduce manual review time, and empower compliance teams to make informed decisions more quickly, especially in jurisdictions with complex risk environments.

Why Address Verification Matters Now More Than Ever

Verifying international addresses accurately and efficiently is a growing challenge for regulated firms operating in multiple jurisdictions. Manual address checks slow down onboarding and increase the risk of non-compliance, especially where enhanced due diligence is required.

With Verify’s automated international address verification, firms can:

  • Instantly verify proof of address using secure, integrated data sources

  • Maintain compliance with cross-border regulatory standards.

  • Eliminate delays in customer onboardin.g

  • Strengthen audit readiness and reduce operational risk.

This is particularly valuable for businesses with clients based in expatriate hubs, offshore financial centers, or remote locations, such as HSBC Expat.

An AML Platform Built for Regulated Growth

At Verify by Tiller, we work with medium to large-sized firms that demand solutions with the power, flexibility, and configurability to adapt to their internal policies and risk appetite.

Whether you’re expanding your service offerings, remediating legacy KYC files, or preparing for regulatory inspections (such as MONEYVAL or FATF mutual evaluations), Verify delivers a scalable, trusted solution that reduces costs, increases efficiency, and supports compliance excellence.

Leading Firms Are Going Digital, Are You Ready?

HSBC Expat’s move to digital ID and address verification is not an isolated case — it’s part of a broader transformation happening across regulated sectors. And it’s one that forward-thinking firms of all sizes can now act on.

If your firm is navigating growing AML expectations, cross-border regulation, or client onboarding challenges, let Verify by Tiller help you modernise your compliance framework.

Trusted by leading regulated firms in Jersey, Guernsey, the Isle of Man, the UK, and Europe

Built for scalable onboarding, CDD, and AML risk management

Backed by a responsive, expert team that understands local and international regulations

See how Verify by Tiller can help your compliance team simplify onboarding and scale with confidence.

🔗 Book a tailored demo 📩 Talk to our compliance technology experts

Together, we can build a stronger, faster, and more trusted future of compliance.

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