At DNA we wanted to improve the customer experience of onboarding, as this can be a point of friction having won new business.  We also wanted to support our staff in providing a tool to make the process less risky and more efficient.  Verify by Tiller has delivered on both counts, is super easy to use, cost effective and aligns with our tech-savvy brand. 

Verify has more than halved the amount of time we spend with individuals going back and forth on passports and related documentation, and for the end-user has reduced cost, time and effort - its sophisticated front-end facilitates a seamless process.

We found that implementing Verify by Tiller's electronic ID and verification solution was a game-changer for a recent remediation project. We were facing a daunting task with a very tight deadline. Their solution streamlined the entire process, significantly reducing the time spent on manual verification. While we can't quantify the exact time saved in hours or days, the efficiency gains were substantial. It allowed our team to focus on higher-value tasks and ultimately accelerated project completion. Additionally, it contributed to delivering the project at a more favorable price for the client due to the speed at which matters could be resolved without the need for additional resources to complete manual remediation. We are extremely satisfied with the results and would highly recommend their services.

Overall, we have been impressed by Tiller. The platform is intuitive and easy to navigate from both a user and admin perspective. This is demonstrated by the fact that the vast majority of investors have completed the Tiller process without any follow-up questions.
The platform looks nice and feels clean – things like being able to add our logo to the homepage make a big difference.